Your experience of using Mental Health Urgent and Emergency Care Services

We want to make sure mental health crisis services work better for everyone. By sharing your experience, whether as a service user or a carer, you’ll help us understand what’s working, what’s not, and how things could be improved.

Your feedback will help shape future services so they’re easier to access, more joined-up, and better suited to people’s needs. You don’t need to answer every question, and there’s space to share anything that feels important to you.