Mental Health Urgent and Emergency Care Service Users

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We want to make sure mental health crisis services work better for everyone. By sharing your experience, whether as a service user or a carer, you’ll help us understand what’s working, what’s not, and how things could be improved.

Your feedback will help shape future services so they’re easier to access, more joined-up, and better suited to people’s needs. You don’t need to answer every question, and there’s space to share anything that feels important to you.

The survey will be open for just over a month and close on 30th September 2025.



Physical health checks for people with severe mental illness.

If you have a severe mental illness like schizophrenia, bipolar, psychosis or severe depression you are entitled to have a physical health check once a year and can lead to better health and improve your overall quality of life.. This Easy Read document in the link below explains everything.

Easy Read - physical health checks

We want to make sure mental health crisis services work better for everyone. By sharing your experience, whether as a service user or a carer, you’ll help us understand what’s working, what’s not, and how things could be improved.

Your feedback will help shape future services so they’re easier to access, more joined-up, and better suited to people’s needs. You don’t need to answer every question, and there’s space to share anything that feels important to you.

The survey will be open for just over a month and close on 30th September 2025.



Physical health checks for people with severe mental illness.

If you have a severe mental illness like schizophrenia, bipolar, psychosis or severe depression you are entitled to have a physical health check once a year and can lead to better health and improve your overall quality of life.. This Easy Read document in the link below explains everything.

Easy Read - physical health checks

  • We want to make sure mental health crisis services work better for everyone. By sharing your experience, whether as a service user or a carer, you’ll help us understand what’s working, what’s not, and how things could be improved.

    Your feedback will help shape future services so they’re easier to access, more joined-up, and better suited to people’s needs. You don’t need to answer every question, and there’s space to share anything that feels important to you.

    Take Survey
    Share Your experience of using Mental Health Urgent and Emergency Care Services on Facebook Share Your experience of using Mental Health Urgent and Emergency Care Services on Twitter Share Your experience of using Mental Health Urgent and Emergency Care Services on Linkedin Email Your experience of using Mental Health Urgent and Emergency Care Services link
Page published: 21 Aug 2025, 11:50 AM