Connecting Your Care

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This engagement has concluded

Thank you for participating in this survey about the Mid and South Essex Shared Care Record. This system is being developed to ensure that health and social care professionals from different services, have a joined-up view of information as they are delivering care to you (your direct care). For example, the Shared Care Record will include information from GP practices, hospitals, community health services, mental health services, and relevant teams within local authorities.

The Shared Care Record will be a secure system that only health and care professionals involved in your care can access. Individuals receiving care will not have direct access to it. However, understanding your perspective as an individual who may access health or social care services is vital. Your insights are critical in shaping how we implement and communicate the Shared Care Record to best serve your health and care needs.

You can read more about the Shared Care Record here.

Thank you for participating in this survey about the Mid and South Essex Shared Care Record. This system is being developed to ensure that health and social care professionals from different services, have a joined-up view of information as they are delivering care to you (your direct care). For example, the Shared Care Record will include information from GP practices, hospitals, community health services, mental health services, and relevant teams within local authorities.

The Shared Care Record will be a secure system that only health and care professionals involved in your care can access. Individuals receiving care will not have direct access to it. However, understanding your perspective as an individual who may access health or social care services is vital. Your insights are critical in shaping how we implement and communicate the Shared Care Record to best serve your health and care needs.

You can read more about the Shared Care Record here.

This engagement has concluded

Ask your question about how your information is used in the Mid and South Essex Shared Care Record, and one of the team will get back to you with an answer.

We cannot answer any questions about your personal circumstances, or the personal circumstances of someone you care for. Please contact your GP if you have general questions about your personal health and care.

  • Share IF THERE IS A BREAKDOWN BETWEEN A CARE PROVIDER AND A PATIENT THIS CAN HAVE SERIOUS CONSEQUENCES FOR PATIENT CARE. THERE MUST BE A MECHANISM TO RESOLVE MATTERS URGENTLY. WHY DOES IT TAKE SO LONG FOR COMMUNITY SERVICES TO SUPPLY EQUIPMENT THAT THEY HAVE ASSESSED IS APPROPRIATE FOR A PATIENT, 3 MONTHS PLUS IS NOT ACCEPTABLE. SIDHIL BEDS ARE NOT SUITABLE FOR THE HOME ENVIRONMENT, THE HYDRAULIC RAMS CAN DAMAGE THE WALL. PROFILING BEDS ALSO CAUSE PROBLEMS FOR PATIENTS, THERE NEEDS TO BE A REVIEW OF THE DESIGN. THESE BEDS ARE NOT VERY STABLE, BUT WHEN REPORTED THE COMPANY IS NOT CONCERNED, DO WE WAIT FOR A WHEEL TO FALL OFF? IF A BLOOD TEST IS REQUESTED BY THE GP FOR 4 WEEKS, WHY DOES IT TAKE 8 WEEKS, THIS DELAY RESULTED IN A HOSPITAL ADMISSION. DELIVERY OF COMMUNITY SERVICES NEEDS IMPROVEMENT. WHAT ACTION IS GOING TO BE TAKEN TO IMPROVE COMMUNITY SERVICES? ALL INFORMATION NEEDS TO BE SHARED WITH THE CONSENT OF THE PATIENT AND THIS NEEDS TO BE TRANSPARENT, IF THE PATIENT HAS CONSENTED TO CARERS HAVING ACCESS THIS MUST BE RESPECTED. THE COMMUNITY TRUST WILL NOT PROVIDE ACCESS TO THEIR NOTES, WHY? on Facebook Share IF THERE IS A BREAKDOWN BETWEEN A CARE PROVIDER AND A PATIENT THIS CAN HAVE SERIOUS CONSEQUENCES FOR PATIENT CARE. THERE MUST BE A MECHANISM TO RESOLVE MATTERS URGENTLY. WHY DOES IT TAKE SO LONG FOR COMMUNITY SERVICES TO SUPPLY EQUIPMENT THAT THEY HAVE ASSESSED IS APPROPRIATE FOR A PATIENT, 3 MONTHS PLUS IS NOT ACCEPTABLE. SIDHIL BEDS ARE NOT SUITABLE FOR THE HOME ENVIRONMENT, THE HYDRAULIC RAMS CAN DAMAGE THE WALL. PROFILING BEDS ALSO CAUSE PROBLEMS FOR PATIENTS, THERE NEEDS TO BE A REVIEW OF THE DESIGN. THESE BEDS ARE NOT VERY STABLE, BUT WHEN REPORTED THE COMPANY IS NOT CONCERNED, DO WE WAIT FOR A WHEEL TO FALL OFF? IF A BLOOD TEST IS REQUESTED BY THE GP FOR 4 WEEKS, WHY DOES IT TAKE 8 WEEKS, THIS DELAY RESULTED IN A HOSPITAL ADMISSION. DELIVERY OF COMMUNITY SERVICES NEEDS IMPROVEMENT. WHAT ACTION IS GOING TO BE TAKEN TO IMPROVE COMMUNITY SERVICES? ALL INFORMATION NEEDS TO BE SHARED WITH THE CONSENT OF THE PATIENT AND THIS NEEDS TO BE TRANSPARENT, IF THE PATIENT HAS CONSENTED TO CARERS HAVING ACCESS THIS MUST BE RESPECTED. THE COMMUNITY TRUST WILL NOT PROVIDE ACCESS TO THEIR NOTES, WHY? on Twitter Share IF THERE IS A BREAKDOWN BETWEEN A CARE PROVIDER AND A PATIENT THIS CAN HAVE SERIOUS CONSEQUENCES FOR PATIENT CARE. THERE MUST BE A MECHANISM TO RESOLVE MATTERS URGENTLY. WHY DOES IT TAKE SO LONG FOR COMMUNITY SERVICES TO SUPPLY EQUIPMENT THAT THEY HAVE ASSESSED IS APPROPRIATE FOR A PATIENT, 3 MONTHS PLUS IS NOT ACCEPTABLE. SIDHIL BEDS ARE NOT SUITABLE FOR THE HOME ENVIRONMENT, THE HYDRAULIC RAMS CAN DAMAGE THE WALL. PROFILING BEDS ALSO CAUSE PROBLEMS FOR PATIENTS, THERE NEEDS TO BE A REVIEW OF THE DESIGN. THESE BEDS ARE NOT VERY STABLE, BUT WHEN REPORTED THE COMPANY IS NOT CONCERNED, DO WE WAIT FOR A WHEEL TO FALL OFF? IF A BLOOD TEST IS REQUESTED BY THE GP FOR 4 WEEKS, WHY DOES IT TAKE 8 WEEKS, THIS DELAY RESULTED IN A HOSPITAL ADMISSION. DELIVERY OF COMMUNITY SERVICES NEEDS IMPROVEMENT. WHAT ACTION IS GOING TO BE TAKEN TO IMPROVE COMMUNITY SERVICES? ALL INFORMATION NEEDS TO BE SHARED WITH THE CONSENT OF THE PATIENT AND THIS NEEDS TO BE TRANSPARENT, IF THE PATIENT HAS CONSENTED TO CARERS HAVING ACCESS THIS MUST BE RESPECTED. THE COMMUNITY TRUST WILL NOT PROVIDE ACCESS TO THEIR NOTES, WHY? on Linkedin Email IF THERE IS A BREAKDOWN BETWEEN A CARE PROVIDER AND A PATIENT THIS CAN HAVE SERIOUS CONSEQUENCES FOR PATIENT CARE. THERE MUST BE A MECHANISM TO RESOLVE MATTERS URGENTLY. WHY DOES IT TAKE SO LONG FOR COMMUNITY SERVICES TO SUPPLY EQUIPMENT THAT THEY HAVE ASSESSED IS APPROPRIATE FOR A PATIENT, 3 MONTHS PLUS IS NOT ACCEPTABLE. SIDHIL BEDS ARE NOT SUITABLE FOR THE HOME ENVIRONMENT, THE HYDRAULIC RAMS CAN DAMAGE THE WALL. PROFILING BEDS ALSO CAUSE PROBLEMS FOR PATIENTS, THERE NEEDS TO BE A REVIEW OF THE DESIGN. THESE BEDS ARE NOT VERY STABLE, BUT WHEN REPORTED THE COMPANY IS NOT CONCERNED, DO WE WAIT FOR A WHEEL TO FALL OFF? IF A BLOOD TEST IS REQUESTED BY THE GP FOR 4 WEEKS, WHY DOES IT TAKE 8 WEEKS, THIS DELAY RESULTED IN A HOSPITAL ADMISSION. DELIVERY OF COMMUNITY SERVICES NEEDS IMPROVEMENT. WHAT ACTION IS GOING TO BE TAKEN TO IMPROVE COMMUNITY SERVICES? ALL INFORMATION NEEDS TO BE SHARED WITH THE CONSENT OF THE PATIENT AND THIS NEEDS TO BE TRANSPARENT, IF THE PATIENT HAS CONSENTED TO CARERS HAVING ACCESS THIS MUST BE RESPECTED. THE COMMUNITY TRUST WILL NOT PROVIDE ACCESS TO THEIR NOTES, WHY? link

    IF THERE IS A BREAKDOWN BETWEEN A CARE PROVIDER AND A PATIENT THIS CAN HAVE SERIOUS CONSEQUENCES FOR PATIENT CARE. THERE MUST BE A MECHANISM TO RESOLVE MATTERS URGENTLY. WHY DOES IT TAKE SO LONG FOR COMMUNITY SERVICES TO SUPPLY EQUIPMENT THAT THEY HAVE ASSESSED IS APPROPRIATE FOR A PATIENT, 3 MONTHS PLUS IS NOT ACCEPTABLE. SIDHIL BEDS ARE NOT SUITABLE FOR THE HOME ENVIRONMENT, THE HYDRAULIC RAMS CAN DAMAGE THE WALL. PROFILING BEDS ALSO CAUSE PROBLEMS FOR PATIENTS, THERE NEEDS TO BE A REVIEW OF THE DESIGN. THESE BEDS ARE NOT VERY STABLE, BUT WHEN REPORTED THE COMPANY IS NOT CONCERNED, DO WE WAIT FOR A WHEEL TO FALL OFF? IF A BLOOD TEST IS REQUESTED BY THE GP FOR 4 WEEKS, WHY DOES IT TAKE 8 WEEKS, THIS DELAY RESULTED IN A HOSPITAL ADMISSION. DELIVERY OF COMMUNITY SERVICES NEEDS IMPROVEMENT. WHAT ACTION IS GOING TO BE TAKEN TO IMPROVE COMMUNITY SERVICES? ALL INFORMATION NEEDS TO BE SHARED WITH THE CONSENT OF THE PATIENT AND THIS NEEDS TO BE TRANSPARENT, IF THE PATIENT HAS CONSENTED TO CARERS HAVING ACCESS THIS MUST BE RESPECTED. THE COMMUNITY TRUST WILL NOT PROVIDE ACCESS TO THEIR NOTES, WHY?

    PETER HILL asked 11 months ago

    Thank you for reaching out to us with your query. We understand that you are seeking specific information regarding personal circumstances. However, please be advised that we are unable to provide responses or guidance on individual circumstances or those relating to someone you care for through this platform.

    For assistance with comments and complaints related to local NHS services, we recommend visiting our website. You can find detailed information and guidance on how to share your comments or raise a complaint by following this link: https://www.midandsouthessex.ics.nhs.uk/get-involved/how/hotlink-comments-and-complaints/

    In response to your question about consent to sharing information, it can be implied when sharing relevant information with those directly involved in providing care to a patient, unless they have indicated an objection. You can read more about our approach to sharing health and care information and raising objections on the MyCareRecord website here: https://www.mycarerecord.org.uk/.

    If you are concerned about your health and care information not being shared, we recommend you contact the healthcare provider who holds this information. You either contact them directly, or raise a complaint to the Mid and South Essex Integrated Care Board. You can find more information on how to do this here: https://www.midandsouthessex.ics.nhs.uk/get-involved/how/hotlink-comments-and-complaints/