Primary care access case studies

As part of the campaign, we are collecting real-life stories to use throughout the campaign. If you or someone you know has had a positive experience with any of the following services, it would be great to hear from you: 

• Self-referral services: Have you had a positive experience using any local self-referral services? 

• Pharmacy services: Have you or a family member received excellent care or advice from a pharmacist?  

• GP practice team: Have you had a positive experience with professionals working in your GP practice, such as a social prescriber, pharmacist, or physiotherapist? 

• Digital services: Have you used the NHS App, e-consultation tools (such as E-consult, Patchs or Accurx), or your practice's website to access healthcare easily? 

Your stories can help others understand how to make the most of these services and show how they provide valuable support to patients.