Skip to content
Share your experience of leaving hospital

Share your experience of leaving hospital

Have you recently been in hospital?

We are collecting the experiences from people who have been discharged from hospital in the mid and south Essex area. 

We will be using your feedback to improve the way patients are discharged, the services you could receive in the community and the way you are supported to ensure you have the right care to meet your needs when you get home.

We encourage anyone who has been discharged from hospital since 1 August 2024 to give us their views. The survey should take 10 minutes, or so to complete.

Anonymity 

Your responses will be used by the Mid and South Essex Integrated Care System (MSE ICS) for the purposes of analysis and reporting on an anonymous basis. Any data shared with us, will NOT contain any information that could identify you. The report will be available to the public and anonymous quotes may be included.

Data security

Your data is protected under General Data Protection Guidelines. Further information on our Privacy Statement can be found online at Privacy - MSE ICS (ics.nhs.uk)

Closing date

The closing date for this survey will be at the end of March 2025.

0% answered

1.  

Are you completing this survey on behalf of someone else?

2.  

Was your stay in hospital 

3.  

Had you been receiving any care or support at home prior to your admission to hospital?

4.  

If you weren't receiving any care before you went into hospital, had you felt you needed help from social services, GP or another community service to help with your care needs?

5.  

Which hospital were you discharged from?

7.  

Did ward staff or a doctor tell you when your expected date of discharge might be?

8.  

Did staff ask you about any support needs you may have after you leave hospital?

9.  

Did you want or have any support from anyone to help with the planning to help you leave hospital?

10.  

Were they included in the discussions about you leaving hospital?

11.  

Were you or your nominated person provided with any written information on what you could expect, so you could plan to leave hospital?

12.  

Were your family members or carers made aware of the date and time you were going to be discharged?

13.  

Were you advised that a stay in a community hospital bed would benefit your recovery? Or you could be offered Hospital at home care.

15.  

Were you able to return home after your stay in the community hospital?

16.  

Were you advised that a period of support at home would benefit your recovery, eg; physiotherapy, carers, occupational therapy to help you become more independent. 

18.  

Did you leave hospital with medication?

19.  

If you left with medication how long did you have to wait for it to be ready?

20.  

Were you asked if you had someone to collect you when you left hospital?

21.  

Did you need equipment and aids to support you leaving hospital?

23.  

If required, were you discharged with referrals to community nursing support?

24.  

If required, were you discharged with referral to therapy?

25.  

Did the support you needed begin when you expected it to?

26.  

Did the therapy start when you expected it to?

27.  

If you left hospital more than six weeks ago are you still having any care?

28.  

If you were having ongoing care after discharge :

Were you made aware that if this extended beyond six weeks there may be financial implications (you may have to pay for care after this time).